Medassist Support : please start request with your order number

Sometimes there are many ways to carry out a certain procedure. We based our procedures on the materials that are required onboard ships (usually not ...

All data is hosted on secure servers based in the EU (Amsterdam). Payments are handled by Paypal Europe and Stripe Europe. We do not have or store your pa...

Yes, there will be updates. Currently we run versions of Med-Assist 2. Updates will be made on technical matters and on content. We make updates available...

Yes, there will be new versions of Med-Assist. Currently we run Med-Assist 2. New modules will be added, based on judgement from our medical staff but...

In you confirmation mail and by clicking here >>

Yes, you can download the PDF manual by clicking here >>>

You can download the Med-Assist application by clicking on the link in your confirmation mail you received. If you did not receive our mail, did you s...

Please make sure you are connected to the internet. If you are, make sure you do not use a firewall, (ad)blocker or anti-virussoftware like Norton, ...

First make sure your device runs the latest updates of it's software. Did you download and install the Articulate player from the App- or Playstore fi...

The Med-Assist application uses Articulate software to run on. Like reading a document requires Word or Adobe Reader. That is why you need to install ...