The Med-Assist application uses Articulate software to run on. Like reading a document requires Word or Adobe Reader. That is why you need to install the (free) Articulate player first. The player is available in Appstore and Playstore.
Use the Articulate player to access Med-Assist AFTER fully downloading the application. For online viewing sign-up for your (free) online account following the instructions in our confirmation mail. While technically possible, we strongly recommend against using the Articulate player for online viewing, since it might crash.