FAQ

How long is my subscription valid?
The Skills App license has a defined duration- in general, it is a 5-year license. Subscriptions will renew automatically,unless it is cancelled by the user. 
Tue, 11 Sep, 2018 at 1:37 PM
Which payment methods are used?
We use Stripe and Paypal in Europe. All major creditcards are accepted. Safe and Secure. When using Paypal you can also use your banking/checking account.
Tue, 11 Sep, 2018 at 1:38 PM
Will I be able to use Medassist.Online offline?
Yes, our solutions can be used both online and offline, 24/7. The online version through our website is online only. When there is no high-speed broadband...
Tue, 11 Sep, 2018 at 1:47 PM
Pricing
Pricing may be subject to local taxes and VAT. USB includes worldwide shipping. Pricing can change anytime at our discretion and/or during promotions....
Fri, 1 Jul, 2016 at 9:51 PM
Is the free trial really free?
Yes it is. You can try Med-AssistTM online 30 days for free. Sign up using the 'Pay with Credit Card' option. Your creditcard will not be ch...
Fri, 1 Jul, 2016 at 9:53 PM
Can I cancel my subscription anytime?
Yes, you can cancel your subscription anytime. Please use the cancel button in the 'Contact' menu. Do not forget to also cancel your subscri...
Fri, 1 Jul, 2016 at 9:53 PM
Who developed Med-Assist
Maritime physicians, educational staff and instructional designers with lots of input from seafarers and maritime officers.
Fri, 1 Jul, 2016 at 9:55 PM
Is Med-Assist available in more languages?
English is default but we can make Med-Assist available in 25 world languages on request.
Fri, 1 Jul, 2016 at 9:56 PM
Can Med-Assist be customized on request?
Yes, company specific features such as an offshore environment, logo's and corporate identity are optional.
Fri, 1 Jul, 2016 at 9:57 PM
Can I make suggestions for improvement?
Yes, please do so as we value our customers input.
Fri, 1 Jul, 2016 at 9:59 PM