FAQ

Med-Assist does not run or runs slowly on my device
Please make sure you have fully downloaded the application ONTO your device. Look for the 'Avaialble offline' button in the Articulate library...
Fri, 1 Jul, 2016 at 10:11 PM
I hear no sound playing
Med-Assist menu's, HD photos and text have no sound. Only the HD video has voice instructions. Please check the volume of your device and make sur...
Fri, 1 Jul, 2016 at 10:12 PM
How long takes downloading Med-Assist?
Due to the HD photo and video content, the Med-Assist application's current version has a size of approx. 300-400 MB. Depending on your internetsp...
Fri, 1 Jul, 2016 at 10:13 PM
How can I contact the support-desk?
You can mail us for support on support@medassist.online. Please describe precisely what the problem is. Allow 48 hours (max) for our reply.
Fri, 1 Jul, 2016 at 10:14 PM