FAQ

There are medical procedures I do differently
Sometimes there are many ways to carry out a certain procedure. We based our procedures on the materials that are required onboard ships (usually not ...
Fri, 1 Jul, 2016 at 10:00 PM
What about security and privacy?
All data is hosted on secure servers based in the EU (Amsterdam). Payments are handled by Paypal Europe and Stripe Europe. We do not have or store your pa...
Fri, 1 Jul, 2016 at 10:02 PM
Will there be updates?
Yes, there will be updates. Currently we run versions of Med-Assist 2. Updates will be made on technical matters and on content. We make updates available...
Fri, 1 Jul, 2016 at 10:03 PM
Will there be new versions?
Yes, there will be new versions of Med-Assist. Currently we run Med-Assist 2. New modules will be added, based on judgement from our medical staff but...
Fri, 1 Jul, 2016 at 10:03 PM
Where can I find download instructions for my tablet?
In you confirmation mail and by clicking here >>
Fri, 1 Jul, 2016 at 10:04 PM
Do you have a manual?
Yes, you can download the PDF manual by clicking here >>>
Fri, 1 Jul, 2016 at 10:05 PM
How can I download the Med-Assist application?
You can download the Med-Assist application by clicking on the link in your confirmation mail you received. If you did not receive our mail, did you s...
Fri, 1 Jul, 2016 at 10:06 PM
I tried downloading Med-Assist but the link does not work
Please make sure you are connected to the internet. If you are, make sure you do not use a firewall, (ad)blocker or anti-virussoftware like Norton, ...
Fri, 1 Jul, 2016 at 10:06 PM
I downloaded the Med-Assist application, but it does not run
First make sure your device runs the latest updates of it's software. Did you download and install the Articulate player from the App- or Playstore fi...
Fri, 1 Jul, 2016 at 10:07 PM
Why do I need the Articulate player?
The Med-Assist application uses Articulate software to run on. Like reading a document requires Word or Adobe Reader. That is why you need to install ...
Fri, 1 Jul, 2016 at 10:08 PM